FAQs

You fill in the blank. Type something, draw it, upload a photo, or describe it and let the prompt tool create it. Whatever you love goes right under our eye and heart, and we print it on a piece made just for you.

Text, a drawing, up to three photos, or art from a prompt, and you can layer them together. Move, resize and rotate each one. Anything that spills past the box is cropped at its edge, so you can zoom in as tight as you like.

The sharpest one you have. Phone photos are great; screenshots and tiny web images print soft. We can’t sharpen a blurry picture, so if it looks fuzzy when you zoom in on screen, it will look fuzzy on the shirt.

Only upload things you made or have the right to use. We don’t print hate symbols, sexual content involving minors, or anything illegal, and we may look at a creation before it goes to print. If we can’t print yours, we’ll email you and refund you in full.

Very close. The preview shows where your creation sits on the garment, but print size and placement can vary slightly between garments, sizes and production sites, and printed colors can look a little different from a screen.

Your creation prints at the same physical size on every size of a garment, so it covers a bit less of a bigger size and a bit more of a smaller one.

Yes. It’s our signature, and your blank sits right underneath it.

White, for now. Your creation prints straight onto white fabric.

A classic tee, a long sleeve, a pullover hoodie, a kids tee, a kids hoodie and a long-sleeve baby bodysuit. Adult pieces are unisex. Kids sizes run XS–XL and the bodysuit runs Newborn–18M.

Tap Size guide under the sizes on any product. It shows how to measure and gives a full chart in centimetres and inches for that exact garment.

The easiest way: lay a favorite you already own flat, measure across the chest and match it to the chart. Between sizes, go up. Garments can differ from the chart by up to about 2.5 cm (1 in).

Each kids and baby size in the size guide shows a Good for age and height. Roughly: kids XS 4–6 years, S 6–8, M 8–10, L 10–12 and XL 12–14; baby Newborn 0–3 months, 6M 3–6 months, 12M 6–12 months and 18M 12–18 months.

Ages are only a guide because children vary a lot. For the best fit, measure your child’s chest and height and compare them with the chart. Our kids pieces run roomy, so if your child is between sizes, size down for a closer fit or up for room to grow. For babies, go up.

Tee and long sleeve: up to 30.5 × 40.6 cm (12 × 16 in).
Hoodie: 30.5 × 30.5 cm (12 × 12 in).
Kids tee: 25.4 × 30.5 cm (10 × 12 in).
Kids hoodie: 25.4 × 25.4 cm (10 × 10 in).
Baby bodysuit: 16 × 21 cm (6.3 × 8.3 in).

It’s the same on every size of that garment.

The tees, long sleeve and baby bodysuit are soft cotton. The hoodies are a cotton and polyester fleece. For some pieces our print partner picks the closest quality brand to you, so the label inside can differ a little from the photo. Sizes and print area stay the same.

Turn it inside out, wash cold on a gentle cycle with like colors, and tumble dry low or hang dry. No bleach, no dry cleaning, and don’t iron directly on the print.

Each piece is made after you order. Printing usually takes 2–4 business days, then delivery takes around 3–5 business days in most places, so plan on 5–9 business days in all. You’ll get an email the moment it ships.

The US, the UK, Ireland, Spain, Portugal, France, Germany, the Netherlands, Belgium, Italy, Austria, Denmark, Sweden, Finland, Norway, Poland, Czechia and Switzerland.

Orders are printed in the US, UK or Europe, close to where they’re going, which means faster delivery and a smaller footprint. Don’t see your country? Tell us and we’ll let you know when it’s added.

A flat $10 per order, however many pieces are in it. Orders over $100 ship free. Prices are in US dollars.

Your order is printed in your region, so it usually doesn’t cross a border and shouldn’t pick up import fees. If your country does charge duties or taxes on arrival, they’re for the recipient to pay.

It’s one order with one shipping charge, but pieces can be printed in different places, so they may arrive in separate packages. Each one gets its own tracking.

We email you when you pay and again when it ships, with a tracking link. You can also look it up any time: choose My Orders in the menu, enter your email and we’ll send you a link. There are no accounts or passwords.

Everything is made to order, and printing starts soon after you pay, so we can’t change or cancel once it’s underway. If you spot a mistake, email us right away. If it hasn’t started, we’ll fix it.

Write to us straight away with your order reference and the right address. If it hasn’t shipped yet, we can update it. Once it has, we can’t redirect it.

Every piece is made to order, so we can’t accept returns or exchanges for sizing or change of mind. If your item arrives damaged, misprinted or wrong, contact us within 30 days for a free replacement or refund. Email us with your order reference and a photo.

Start with your tracking link, since delivery times vary by place. If it’s been more than 14 days since it shipped, or tracking has stopped moving, write to us and we’ll chase it.

Approved refunds go back to the original payment method. Your bank usually takes 5–10 business days to show it.

Checkout is handled by Stripe. You can pay with major credit and debit cards, plus Apple Pay and Google Pay where your device supports them. We never see or store your card details.

No. There are no accounts. Your email is all you need to look up an order.

Your cart is kept in your browser on the device you used, so it’ll be there when you come back to the same device and browser.

They’re used to print your order and to show it back to you on your orders page. We don’t put your creation or photos on our site or social media without asking you first.